Privacy PolicyÂ
Privacy Policy: how I look after your information when you reach out or work with me.
1. Data Control
Unfiltered Wholeness Counselling is managed by Tanya Richards, providing neurodivergent-affirming and trauma-informed therapeutic support. As the Data Controller under the UK GDPR and Data Protection Act 2018, I am responsible for how your personal information is used under this Privacy Policy. Controller information: Unfiltered Wholeness Counselling is committed to protecting your personal data and upholding your rights. Data Controller: Tanya Richards. Business name: Unfiltered Wholeness Counselling. ICO registration number: ZC241419. ICO register verification: you can verify my entry on the ICO Register of Fee Payers using reference ZC241419. Contact email: tanya@unfilteredwholnesscounselling.co.uk.
2. Collected Information
To provide high-quality therapeutic care, I process specific personal details including:
• Basic Details: Full name, electronic mail, telephone digits, and your designated emergency contact.
• Clinical Records: Assessment summaries, therapeutic session logs, attendance history, and digital correspondence.
• Sensitive Data: Information regarding physical or mental health, neurodivergence, medical backgrounds, or trauma history vital to our therapeutic journey.
3. Data Gathering Methods
I obtain information directly when you:
• Submit a query through the digital contact form on this site.
• Schedule a consultation or session via my booking platform.
• Provide answers in intake documents or pre-session assessments.
• Communicate personal experiences or details during our therapy sessions.
4. Legal Grounds for Data Processing
In accordance with UK GDPR, I process data based on:
• Contractual Obligations: Managing your contact info to fulfill the therapy services you have engaged.
• Legitimate Interests: Maintaining focused clinical notes to ensure ethical practice and client safety.
• Health Provision: Special category data is processed under Article 9(2)(h) to facilitate professional health and social care treatment.
5. Data Security and Storage
Protecting your privacy is a priority:
• Electronic Data: Kept within encrypted, password-shielded cloud systems or GDPR-compliant practice software.
• Hard Copies: Any physical documentation is stored in a secure, locked environment.
• Data Lifespan: Professional standards and insurance regulations require records to be kept for 7 years after our work concludes, following which they are permanently and securely deleted.
6 Your Rights
Under the current UK data protection framework, you possess specific rights, such as:
• Access: The right to obtain a copy of the personal information I hold.
• Correction: The right to update inaccurate or missing information.
• Removal: The right to ask for data deletion, provided it does not conflict with legal record-keeping rules.
• Limitation: The right to request that I limit how your data is processed in certain scenarios.
7. Handling Concerns
Your Right to Complain
If you have any concerns about how your personal data is handled, please contact me directly first so we can resolve the issue together. If you remain unsatisfied, you have the right to lodge a formal complaint with the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or by calling 0303 123 1113.
These policies are updated periodically to reflect changes in legal requirements and best practices.